Absolutely! We guarantee 100% authenticity on all products. Our items are sourced directly from trusted suppliers to ensure you receive only genuine products.

Orders typically arrive within 2-5 business days, depending on your location. We’ll keep you updated with tracking information so you can follow your package’s journey.

Yes, we provide free shipping on all orders over a minimum Rp500.000 purchase. Check our Shipping Policy for more details on eligibility and delivery options.

We’re here to help! Reach out to us via our Contact Form or email us at admin@gobybeauty.com. We’ll get back to you as quickly as possible.

Currently, we only ship within Indonesia. We’re focused on providing the best experience for our local customers and are not offering international shipping at this time. Stay tuned for future updates!